FAQ

FAQ

RESERVATION
Q:How to make hotel reservation?

1.Online booking 預約訂房
2.Telephone 81-3-3984-3399
3.Fax 81-3-3984-3999

Q:From when can I make a reservation?

Reservations are accepted up to six months in advance.

Q:What do I need to do to confirm my reservation?

Please confirm 2 weeks before arrival in order to avoid errors.

Q:How can I pay for the room?

There is no deposit. Please pay for the room when you check in.

Q:Does the price include all current local and national taxes?

The Room price includes all current local and national taxes.

Q:Is it safe around the hotel?

HOUSE IKEBUKURO is located in a downtown residential area. It’s quiet and safe. Fire safety standards exceed those set by the Japanese Government and SECOM.

Q:How to get to HOUSE IKEBUKURO?

Please refer to our website Location